Total Quality Management Implementation in Portuguese Higher Education Institutions
نویسندگان
چکیده
منابع مشابه
Implementation of Total Quality Management in Higher Education
In this paper it has been tried to bring out a clear status of higher education and emergent needs to enhance the quality of higher education. Globalization of higher educational services has become an area of key focus for many countries in post WTO scenario. In order to fuel the socio-economic development of the country, higher education is playing a more active role in our country and this r...
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In the last decades, several factors have contributed to raising public concern over higher education institutions’ quality, leading to the emergence of quality measurement and improvement devices such as performance indicators, accreditation, programme and institutional assessment and quality audits, and there have been attempts to import models from the private sector into higher education sy...
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The risk management at higher education institutions issue is considered in this paper. The significance of the risk management in all systems is pointed out, with a special review of the risk management at higher education institutions. The authors tried to connect and apply their knowledge in risk management in other areas, as well as the knowledge gained by their experience in managing the h...
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Purpose: Stakeholder theory (ST) is a reconceptualization of the firm that seeks to change business culture from being focused solely on profit and loss to being focused on creating value for the various stakeholders that are affected by or can affect the firm. Total Quality Management (TQM) is a philosophy that focuses the firm on satisfying the customer by improving organizational processes t...
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This paper determines the research area of critical success factors of total quality management (TQM) implementation in higher education institutions which has potential to be explored and generate new knowledge, to improve the total quality management practices and outcome especially in higher education institutions. This paper has reviewed all the literature which is relevant to critical succ...
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ژورنال
عنوان ژورنال: Proceedings
سال: 2018
ISSN: 2504-3900
DOI: 10.3390/proceedings2211342